1. Scope
This notice applies to fortground.com.br and Fortground's corporate contact channels. PHASIA, Gallery, and Stread have their own experiences, accounts, and policies available on their respective websites.
2. Information we may process
This website has no registration form and uses no advertising cookies. When you write to Fortground, we receive the information you voluntarily include in your message.
- Contact data such as your name and email address.
- Content and attachments submitted in support or contact requests.
- Essential technical data such as IP address, browser, timestamp, and requested route that may appear in infrastructure security and operational logs.
3. How we use information
We process information to answer requests, route support to the appropriate product, protect the website, diagnose failures, and meet legal obligations. Where applicable, we rely on lawful bases recognized by Brazilian data protection law, including contract performance, legitimate interests, consent, and legal obligations.
4. Infrastructure and sharing
The website may use infrastructure, hosting, security, and content delivery providers, including Amazon Web Services (AWS) and Cloudflare. These providers may process technical data to deliver their services. We do not sell personal information.
5. Retention and security
We keep information only as long as needed for its stated purpose, security, legal claims, or compliance. We apply technical and organizational safeguards proportionate to risk, although no internet-connected service is completely immune from incidents.
6. Your rights
Under applicable law, you may request confirmation, access, correction, anonymization, restriction, deletion, portability, and information about sharing, and may withdraw consent when consent is the applicable legal basis.
7. Children and teenagers
This corporate website is not directed to children. Fortground products with specific rules for younger audiences provide additional information in their own policies.
8. Updates and contact
We may update this notice to reflect changes to the website or the law. The current version will always show its update date. For privacy questions or requests, email contato@fortground.com.br.